Simply enter your keyword and we will help you find what you need.

What are you looking for?

faqs-banner

FAQ’s

Read our frequently asked questions

Please read the information below, and if you can’t find the answers you are looking for, please do not hesitate to get in touch!
What is the Prosthetics Event?

It’s an educational and shopping event for people interested in prosthetics, make-up FX and related fields, and their use in everything from major film and television productions to scare attractions and cosplay. It caters for professionals, students, hobbyists and fans alike within a culture of knowledge-sharing and learning. The schedule comprises a full day of demonstrations and educational classes on the Main Stage as well as a back-to-back schedule on the Education Stage. There are also demos on stands plus sale of products, materials and equipment. The Monster Mash exhibition shows an array of prosthetic creatures and make­up FX by various artists, and the Application Station and Body Art competitions are always with competitors creating work ready for judging at the end of the day.

When is the Event, where and what time?

The Event is on Saturday 13th November 2021 at Coventry Building Society Arena, (previously Ricoh Arena, where our last Event was held).

The Event opens at 9 am and runs until 5 pm.

Why is it only one day and based in Coventry?

By basing ourselves in Coventry we are more accessible to a much larger area of the UK; 70% of the UK’s population live within a 2-hour drive of CBS Arena. This allows people to attend on a day trip as opposed to having to book hotels. An event run over two days can be cost-prohibitive for attendees, and they often have a sense of disappointment that they’re missing out if they can’t afford to be there for both days. By making this a one-­day event everyone attending gets 100% of what it has to offer.

Is the venue easy to find?

Yes! It’s 800 yards from junction 3 of the M6, within easy reach of the M1 and M40. There’s an on-site train station, ‘Coventry Arena’, plus three more train stations within 8 miles. It’s 20-minutes’ drive from Birmingham International Airport, and 55 minutes by train from London Euston.

Is there parking on site?

Yes, CBS Arena has three on-site car parks with a total of 2,000 spaces available, all within close proximity of the venue’s main entrances. Please note, parking here is charged for; you can pre-book and pre-pay for parking or pay on arrival. Parking for the Event will be in Car Park A or B

Details: https://www.cbsarena.co.uk/visiting-us/parking-at-the-arena/

Where can I buy tickets?

Purchase your tickets here!

Do you offer student discount?

Great discounts are available for students when a group booking is made by a tutor. Tutor’s please email us for further information.

Do you provide free tickets to carers?

Please get in contact with us to discuss your needs.

Do kids go for free?

Yes, children aged 12 and under will be admitted free of charge.

What age do you have to be to attend?

There is no official age restriction but under 16’s must be accompanied by and adult. If you’re bringing a child, we need to advise you that there will be casualty, gore and monster effects on display plus partial nudity in the Body Art Zone as the artists create their full body art pieces. If you are happy that this is suitable for the child in question, you’re welcome to bring them along.

I bought a ticket for the 2020 Event that was cancelled due to the pandemic, will it be valid for the 2021 event?

If you bought a ticket in 2020 and were not refunded, we have automatically deferred your booking to 2021. We will contact you to ensure you still want the ticket to attend the 2021 event.

When will my tickets be posted?

UK tickets: The final order date for delivery is Thursday 4th November 2021; tickets will be posted out on Friday 5th November. Orders made after 5th November will be available to collect on the door.

 

International tickets: The final order date for delivery is Monday 1st November 2021; tickets will be posted out on Monday 2nd November. Orders made after 1st November will be available to collect on the door.

 

On the day tickets: £45.00 inc VAT

 

We cannot guarantee there will be tickets left to sell on the day and advise purchasing them in advance.

Will there be tickets on the door?

If there are tickets left there will be some to buy on the door at a cost of £45.00 inc VAT. This is not guaranteed however, and previous events have sold out well in advance, so early booking is advisable.

 

It is essential that you check if there are tickets left before you travel; please do not assume they will be available as you may be disappointed. The number of people allowed in the venue is restricted by health and safety regulations, and if there are no tickets left on the day The Prosthetics Event cannot allow you in if you arrive without having booked. Ticket information is available on this website, on our social media channels, by emailing us and by calling +44 (0)7470 463 878.

Can I get a refund if I can't come?

No, tickets are non-refundable. All sales are final, and no refunds will be given for any reason including due to Covid-related issues. You are, however, entitled to a refund of the face value of tickets purchased if the event is cancelled.

What time do the doors open?

9am sharp – please be aware there are usually queues much earlier than this.

How do I find the entrance?

Please enter the Arena via the North Entrance into the Atrium. You will then find the entrance to the Exhibitors’ Room, Hall 2, on your right-hand side, clearly signposted.

Access for Disabled Visitors

The entry route described above into the venue from the car parks is flat and takes you into the main Event space, Hall 2. To get from Hall 2 to the stages on the floor below, disabled visitors will use a lift located through the double doors at the back of Hall 2 in the room behind it, Hall 1. Venue staff and stewards will be available to assist with this.

Can I always get a seat in the Main Stage or Education Stage?

The Main Stage is limited to 600 seats, and the Education Stage is limited to 150 seats. They both operate on a first-come, first-served basis, so we advise queueing early! We ask that no seats are reserved using bags or coats; you will be asked to move them if this is the case. Please move all the way along the rows of seating, ensuring all seats are filled.

 

If you arrive at the door to a stage and there are no seats available, we are sorry but we cannot overfill those rooms due to strict Fire Safety and Health & Safety regulations, and you will not be permitted entry. Rude or aggressive behaviour towards the staff and volunteers will not be tolerated.

Is there a Cloakroom to store coats and bags?

No, there isn’t a cloakroom for attendees to use, so please plan how to look after all your belongings in advance.

Can I buy food at the Event?

Yes, CBS Arena has on-site restaurants, a bar and brasserie, a coffee shop and a bakery; there will be food and beverages available to purchase in Hall 2.

COVID-19 Self-Declaration Form

For everyone’s safety, we are introducing Covid-19 status checks on arrival for the 2021 Event. Before entering the venue, all ticket holders aged 11 and over will be required to demonstrate their Covid status by giving staff a Self-Declaration form.

 

All attendees MUST provide a printed, completed copy of this Self-Declaration form with their ticket before entering.

 

Failure to produce the required information will result in entry being refused.

What measures are in place for Covid-19 safety?

Here are the measures in addition to the Self-Declaration form that we have put in place to reduce the risk of Covid transmission at the Event:

  1. Proof of negative Covid test taken prior to the Event
  2. We strongly recommend attendees wear masks in indoor areas as indicated by signage
  3. Larger exhibition space providing more room between stands and wider walkways to allow for social distancing
  4. 10m high ceilings for free flow of air and ventilation
  5. Increased cleaning procedures at the venue
  6. Hand sanitiser at multiple points throughout the venue
  7. NHS Track and Trace QR codes on display
What are the Event's full Covid-19 guidelines?

The Prosthetics Event 2021 COVID-19 Guidelines are as follows:

 

Status checks

For the safety of everyone attending The Prosthetics Event 2021, we will be introducing COVID status checks on arrival. Before entry to the Exhibition Hall, all ticket holders aged 11 and over will be required to demonstrate their COVID status on a Self-Declaration form.

Please download, print, and fill in the Self-Declaration form before arriving at the venue; all attendees MUST provide a printed, completed copy of this with their ticket before entering the Exhibition Hall.

 

Testing prior to the Event

The form requires you to do a COVID test from Thursday 11th November. These can be obtained free of charge; details are on the form.

COVID safety at the Event 

Here are the measures in addition to the Self-Declaration form that we have put in place to reduce the risk of COVID transmission at the Event:

1. We strongly recommend visitors continue to wear a face covering in appropriate (indoor) areas as indicated by signage on-site

2. Larger exhibition space to provide more room between stands, wider walkways to allow for social distancing, and 10m high ceilings for free flow of air and ventilation

3. Increased cleaning procedures at the venue

4. Hand sanitiser at multiple points throughout the venue

5. NHS Track and Trace QR codes for attendees to use

FAQs

Does this apply to children/teenagers?

This applies to all Event attendees except those aged under 11 who are exempt and do not need to provide proof of their COVID-19 status to gain access to the Event.

 

How do I get a lateral flow test?

You can get lateral flow tests for free here

We will not be making lateral flow tests available at the venue so please take a test before you come and bring proof of the result on your Self-Declaration form.

 

I have not been vaccinated – can I attend the Event?

Yes – please provide proof that you have received a negative PCR or lateral flow test result (done within 48 hours of the start of the Event).

 

Can I get a refund if I am unable to attend the Event due to COVID-related reasons?

All sales are final, and no refunds will be given due to COVID-related reasons.

 

Are your staff also being tested/having to prove COVID status?

We are asking all our staff to ensure they complete a lateral flow test on the morning of the event so that they can evidence a negative test result (or a PCR test negative result if they have taken one in the 24-hour period ahead of the Event). We have supported the vaccination programme since its introduction and encouraged our employees to take this up at all levels. We have allowed people to have these in work time without losing pay to support the take up of the vaccination.

 

Are the artists, models, exhibitors, staff being tested/asked to prove COVID status?

There will be a requirement for all persons entering the Event to take a lateral flow test before entering the venue.

 

Will I be asked to wear a face mask at the Event?

We strongly recommend that visitors continue to wear a face covering in appropriate (indoor) areas and as indicated by signage on site.

 

I have purchased tickets for other people, but I can’t reach them to tell them about the admission rules – if they come without proof of a negative test result can they get in? Can they have a lateral flow test at the site?

Entry to the Event is not permitted for ticket holders aged 11 and over without proof of a negative lateral flow or PCR test.

 

No – we will not be making lateral flow tests available at the venue, so please ensure everyone you have bought tickets for takes a test before they come and brings a copy of the Self-Declaration form.

It is the responsibility of the ticket purchaser to make sure all other Event ticket holders within their booking party are fully aware of the requirements.

 

Can I get a lateral flow test when I arrive on-site?

No – we will not be making lateral flow tests available at the site so please take a test before you come and bring your completed Self-Declaration form.

 

Please note that failure to produce the required form as proof of COVID status will result in entry being refused for attendees aged 11 and over.

 

I have been vaccinated against COVID-19 outside of the UK, how can I prove my COVID-19 status?

If you have been vaccinated outside of the UK, you will be required to provide evidence of a negative NHS lateral flow test by reporting the result here and presenting your NHS text/email confirmation on entry.

 

I am clinically exempt from vaccination or testing, what should I do?

Please email the Office team at info@theprostheticsevent.co.uk with the subject line: The Prosthetics Event Entry – exemption from vaccination and/or testing. Please note that emails must be received a minimum of 1 week prior to the Event.

Covid-19 FAQs

Does pre-Event testing apply to children/teenagers?

It applies to all Event attendees except those aged under 11 who are exempt and do not need to provide proof of their COVID-19 status to gain access to the Event.

 

How do I get a lateral flow test?

You can get lateral flow tests for free here

We will not be making lateral flow tests available at the venue so please take a test before you come and bring proof of the result on your Self-Declaration form.

 

I have not been vaccinated – can I attend the Event?

Yes – please provide proof that you have received a negative PCR or lateral flow test result (done within 48 hours of the start of the Event).

 

Can I get a refund if I am unable to attend the Event due to COVID-related reasons?

All sales are final, and no refunds will be given due to COVID-related reasons.

 

Are your staff also being tested/having to prove COVID status?

We are asking all our staff to ensure they complete a lateral flow test on the morning of the event so that they can evidence a negative test result (or a PCR test negative result if they have taken one in the 24-hour period ahead of the Event). We have supported the vaccination programme since its introduction and encouraged our employees to take this up at all levels. We have allowed people to have these in work time without losing pay to support the take up of the vaccination.

 

Are the artists, models, exhibitors, staff being tested/asked to prove COVID status?

There will be a requirement for all persons entering the Event to take a lateral flow test before entering the venue.

 

Will I be asked to wear a face mask at the Event?

We strongly recommend that visitors continue to wear a face covering in appropriate (indoor) areas and as indicated by signage on site.

 

I have purchased tickets for other people, but I can’t reach them to tell them about the admission rules – if they come without proof of a negative test result can they get in? Can they have a lateral flow test at the site?

Entry to the Event is not permitted for ticket holders aged 11 and over without proof of a negative lateral flow or PCR test.

 

No – we will not be making lateral flow tests available at the venue, so please ensure everyone you have bought tickets for takes a test before they come and brings a copy of the Self-Declaration form.

It is the responsibility of the ticket purchaser to make sure all other Event ticket holders within their booking party are fully aware of the requirements.

 

Can I get a lateral flow test when I arrive on-site?

No – we will not be making lateral flow tests available at the site so please take a test before you come and bring your completed Self-Declaration form.

 

Please note that failure to produce the required form as proof of COVID status will result in entry being refused for attendees aged 11 and over.

 

I have been vaccinated against COVID-19 outside of the UK, how can I prove my COVID-19 status?

If you have been vaccinated outside of the UK, you will be required to provide evidence of a negative NHS lateral flow test by reporting the result here and presenting your NHS text/email confirmation on entry.

 

I am clinically exempt from vaccination or testing, what should I do?

Please email the Office team at info@theprostheticsevent.co.uk with the subject line: The Prosthetics Event Entry – exemption from vaccination and/or testing. Please note that emails must be received a minimum of 1 week prior to the Event.

How can I get involved in the Event?

If you’re interested in volunteering, demonstrating or exhibiting please email us for information.

Where can I learn more about prosthetics and makeup FX?

There are huge amounts of resources available. For some initial pointers please see the advice for beginners section on our parent company Gorton Studio’s website.

Where can I buy the latest issue of Prosthetics Magazine?

You can purchase a monthly online subscription and printed copies of all available magazines here.

PROSTHETICS ISSUE 21_COVER FLAT